Help

Signing in

There is no password to remember. Kit App signs you in with a link sent to your email.

1. Open Kit App at your organisation's web address, and enter the email address your organisation has for you.
2. Choose Email me a link.
3. Open the email and tap the link. It works once, for 20 minutes.

Your organisation's admin can tell you its web address. Sign in there each time, and keep it as a bookmark or on your home screen.

If the link has run out, go back to the sign-in page and ask for a new one. No email after a few minutes? Look in your junk folder, then check with your organisation's admin that they have the right email address for you.

Some organisations ask for one more step before you can see their kit, such as signing in again with a stronger method. Kit App tells you what it needs when you get there.

If you help in more than one organisation, each may have its own web address, and you sign in at each one. Where one address covers several, the home screen shows which one you are working in. Choose change next to its name to switch.

Finding kit

1. Choose Find at the bottom of the screen.
2. Scan the QR code on the label, if your phone offers the camera. Or type the tag printed on the label, or part of the name, such as "tent".

If only one thing matches, it opens straight away. Its page shows where it lives, who has it, and what has happened to it.

Taking kit out and booking it back in

Nothing should leave the store without a record, so the next person knows where it is.

To take something out:

1. Find it and open its page.
2. Choose Take it out.
3. Say who has it, what it is for, and when it is coming back.
4. Choose Take it out again to save.

To book it back in:

1. Choose Back in next to it under "You have out" on the home screen, or open its page.
2. Say what condition it is in, and add a note if something is wrong.
3. Choose It's back.

Booking something in as poor or faulty takes it out of service, so nobody takes it out again before it is mended.

No Take it out button? Your role there is view-only. Ask your organisation's admin if you need more.

What's due

Choose Due at the bottom of the screen to see the checks and returns that need doing. Each one has a label:

• Badly overdue, Overdue or Due today: do it now.
• Coming up: due soon.
• No date: nobody has set when it is due. Ask whoever looks after your kit.
• Fine: nothing to do yet.

The list shows only what needs doing. Choose Show everything to see the rest. The bell at the top of the screen sets which reminders you get by email and on this phone.

Recording a check

A check is a regular test the building or the kit needs, such as the weekly fire alarm call point test.

1. Choose the check by its name, under Due or under "Checks on this" on the item's page.
2. If it covers several things, such as call points, say which one you tested. Kit App suggests the one tested longest ago.
3. Say how it went, and when it was done. If it failed, say what is wrong and what needs doing.
4. Choose Record the check.

The next due date moves on by itself. A failed check tells the people who need to act on it straight away.

The record is kept as evidence and cannot be changed afterwards, so write what you saw. Viewers can see checks but cannot record one.

Managing members, for admins

If you run an organisation, choose Manage at the bottom of the screen, then the organisation. It is only there for admins and quartermasters. There you can:

• invite people by their email address. They get a link to sign in, with no password to set up;
• give each person a role, and end the membership of someone who has left;
• choose how people sign in to your organisation;
• keep its locations up to date: buildings, rooms, shelves and boxes.

People, roles and sign-in need the admin role. Locations need the admin or quartermaster role.

The roles:

• Admin: runs the organisation, and can do everything a quartermaster can;
• Quartermaster: looks after the kit and its places;
• Leader and Compliance Officer: take kit out, book it back in and record checks;
• Viewer: can look, but not change anything.

Give people only the role they need. When a new organisation joins Kit App, Kit App staff set it up and invite its first admin, who then invites everyone else.

Getting help

Ask whoever looks after your kit, or your organisation's admin, first. They can sort out most things, such as your access, a missing item or a wrong due date.

If something in Kit App itself is not working, your admin can report it to Kit App. It helps to say what you were doing, which page you were on, and roughly when.